Website policy — October 2026
Information we may collect
When you request a home collection, contact us or use patient services, we may receive information such as your name, mobile number, patient details, address/location, requested test or package, preferred collection time and information needed to provide the requested service.
How we use information
- To process and confirm bookings or service requests.
- To communicate about sample collection, reports, prices and patient support.
- To operate, secure and improve our website and services.
- To meet applicable operational, legal and regulatory requirements.
Sharing
Information may be shared with authorized Curewell personnel and service providers only where needed to deliver or support the requested service, operate communications or meet applicable requirements. We do not publish patient information through this website.
Security and retention
We use reasonable administrative and technical measures intended to protect information. Information is retained only as required for service, operational and applicable legal purposes.
Your choices
If you need assistance regarding information submitted through the website, contact our care team at 7978-35-35-35.